The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 25 per day for self parking and GBP 30 per day for valet parking
Luggage storage
24-hour services
24-hour reception
General
Non-smoking property
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Wheelchair access
Security
Children are welcome
Luggage storage
Allergy-free rooms
Lift
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Cycling
Guest Parking
Mini-fridge
Services
Paid valet parking
Pet amenities available
Room service
Dry cleaning
Wedding services
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Catering service
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Heated swimming pool
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Separate dining area
Garden furniture
Balcony
Tea and coffee facilities
Ironing facilities
Bathroom
Private bathroom
Bathtub shower combination
Free toiletries
Self-catering
Mini-fridge
Media
Flat-screen TV
Room decor
Blackout curtains
Show more
Location
Granta Place Mill Lane,
Cambridge (Cambridgeshire),
United Kingdom,
CB2 1RT,
Cambridgeshire
Map view
street view
Granta Place Mill Lane,
Cambridge (Cambridgeshire),
United Kingdom,
CB2 1RT,
Cambridgeshire
City landmarks
Botanical Garden
Cambridge University Botanic Garden
1.7
km
University
Trinity College
1.4
km
Church
King's College Chapel
900 m
Market
Cambridge Market Square
730 m
University
University of Cambridge
760 m
King's Parade
King's College
610 m
Park
Jesus Green
1.5
km
St John's St
St John's College
1.2
km
Park
Parker's Piece
1.2
km
Museum
University Museum Of Zoology
640 m
University
Emmanuel College
700 m
University
Gonville and Caius College
730 m
Park
Midsummer Common
1.6
km
Cambridge CB3 0RG
Castle Mound
1.7
km
CambridgeEngland
The River Cam
1.5
km
Grange Road
Selwyn College
790 m
Park
The Backs
790 m
Shopping Area
Grand Arcade
760 m
Museum
Museum of Cambridge
1.6
km
University
Trinity Hall Cambridge
1.3
km
Nearby
Museum
Fitzwilliam Museum
550 m
Bridge
Mathematical Bridge
200 m
Museum
Museum of Archaeology and Anthropology
540 m
University
Pembroke College
390 m
University
Queen's College
210 m
Museum
Whipple Museum of the History of Science
540 m
University
St Catharine's College
440 m
University
Peterhouse College
470 m
University
Corpus Christi College
480 m
Museum
Sedgwick Museum of Geology
590 m
Restaurants
The Mill
140 m
14 Mill Lane 14
The Anchor
210 m
Silver Street
Fitzbillies
300 m
51 - 52 Trumpington St
Loch Fyne
470 m
37 Trumpington Street
The Granta
520 m
14 Newnham Terrace
Sala Thong Restaurant
510 m
35 Newnham Road
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great location
friendly staff
limited dining options
inconvenient room layout
7.2/10
Very good
Rooms
7.3
Location
8.3
Service
7.5
Dining
6.8
Guest reviews
7.2/10
based on 19 reviews
4/5
based on 195 reviews
8.5
8.5/10 based on 4283 reviews
#14 of 38 hotels in Cambridge based on Tripadvisor
Hugh
United Kingdom,
May
2024
7.6/10
I had a mixed experience at the hotel. The room was cozy and had everything I needed, especially the comfortable bed that ensured a good night's sleep. However, the dirty glass sliding doors hindered the lovely view, and the overall atmosphere felt dull. The price I paid seemed excessive for what I received.
Rooms
7.0
The room had a small balcony with a view over the punts moored by the mill pond. The bed was very comfortable, and I slept well.
Service
8.0
The staff was very helpful and welcoming, making my stay more enjoyable. However, some areas like clarity on breakfast charges and a slightly distant car park could be improved.
Location
9.0
The location was great as it was right in the heart of Cambridge near the colleges, making it convenient to explore the city easily.
Dining
6.0
The dining experience was average. The breakfast was just about okay with a reasonable variety, but nothing exceptional.
Facilities
It met basic needs but didn't offer any extraordinary amenities.
Peter
United Kingdom,
March
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms, although beautiful and well-equipped, were on the small side for four adults. However, they were clean and tidy with all the necessary amenities. I would have appreciated a room higher up with a view of the river.
Rooms
8.0
The rooms were clean and tidy, with everything you would need, but a bit small for four adults.
Service
7.0
The staff were friendly, even giving us a warm cookie on arrival. However, there were some hiccups with payment authorization and lack of clarity on discounts.
Location
9.0
The hotel's location was excellent, right by the river with a brilliant outlook. However, parking was pricey at £21 per night.
Dining
7.0
The dining experience was varied, with well-cooked dishes but some issues like high prices and the use of dollars which seemed out of place.
Facilities
8.0
The hotel had various amenities and services available, catering to different needs.
Richard
United Kingdom,
March
2024
7.6/10
The hotel location is superb, right by the River Cam and minutes from the city center, offering an excellent view. While the rooms were not as clean as expected, they lacked air conditioning and had bathroom fixtures coming off. The service was a mix of unfriendly and pleasant interactions. Dining options were limited, but the nearby café served excellent meals. Overall, a convenient spot for activities in Central Cambridge.
Rooms
6.0
The rooms were not as clean as I would have expected for a 4-star hotel, with no air available, and bathroom fixings coming off.
Service
7.0
Service during our stay was a mix of very unfriendly interactions along with polite and pleasant encounters.
Location
9.0
The hotel's location is excellent, with a beautiful view of the River Cam and being very close to the city center.
Dining
8.0
The nearby café provided the best meals we had in a long while.
Facilities
The facilities were adequate for a half-term visit with my husband and teen son.
Ivan
United Kingdom,
March
2024
8.2/10
The hotel is conveniently located in the city next to the River Cam, making it easy to explore both the town center and the major tourist sites. The rooms are comfortable, but some aspects like the lack of a walk-in shower can be inconvenient. The service is exceptional, with friendly staff who make you feel welcomed. The dining experience could be improved with more options for different dietary preferences. Overall, a great location with friendly service and comfortable rooms.
Rooms
8.0
The rooms are comfortable, but some aspects like the lack of a walk-in shower can be inconvenient.
Service
9.0
The staff is exceptional, making you feel welcomed throughout your stay.
Location
9.0
The hotel's location by the River Cam offers a fantastic view and easy access to the city center and tourist sites.
Dining
7.0
The dining experience could be improved with more options, especially for different dietary preferences.
Facilities
8.0
The hotel offers great facilities to ensure a comfortable stay.
great location
limited dining options
Judy
United States,
January
2024
8.2/10
I had a fantastic stay at this hotel! The rooms were lovely with a great view, and the staff was incredibly friendly and always ready to assist. The only downside was the presence of stains in the bathrooms and the inconvenience of one being out of order.
Rooms
8.0
The rooms were great with a lovely view, and the staff were very friendly and eager to help.
Service
6.0
The staff were friendly and welcoming, although they seemed somewhat inexperienced during our check-in and check-out. They were struggling with our requests and those of other guests.
Location
9.0
The location was perfect for enjoying the beauty of the river Cam, with a quiet and wonderful view from the balcony of the room.
Dining
9.0
The dining experience was my favorite part of the stay, with an amazing variety of fresh foods that catered to every preference.
Facilities
9.0
The hotel facilities were top-notch, especially the outdoor tables that provided a great place for relaxing and dining.
friendly staff
stained bathrooms
John
United Kingdom,
January
2024
7.6/10
The hotel had some ups and downs, with comfortable rooms but a disappointing balcony situation. The service was attentive and polite, while the central location was convenient but came with pricey parking. The dining options were mixed, and the facilities were decent overall.
Rooms
8.0
The room, although looking a little tired, was very comfortable with a good-sized ensuite. The balcony was cramped for two people.
Service
9.0
The service was very attentive, courteous, and polite, making my stay pleasant.
Location
7.0
The hotel's central location was convenient, with plenty of sights, restaurants, and galleries nearby, but the additional charge for parking was a downside.
Dining
7.0
The dining experience offered a decent hot and cold selection but was a bit expensive for what it was. The breakfast, however, was excellent with a wide range of options.
Facilities
7.0
The hotel's facilities were satisfactory, offering what I needed during my stay.
Nelson
United States,
December
2023
7.2/10
I had a bit of a mixed experience at the hotel. The rooms were nice with a cute balcony, but lacking chairs and privacy due to a semi-transparent glass screen dividing them. Waiting past check-in time left me feeling a bit tired, but the location by the river Cam was beautiful and perfect for relaxation. The service seemed to struggle at times but was redeemed by a very welcoming concierge who helped secure hard-to-get reservations on a busy weekend. Dining was a bit hit or miss, with some excellent options and others less appealing.
Rooms
7.0
The rooms were cozy with a cute balcony, but lacking chairs for comfort and privacy due to the semi-transparent glass screen.
Service
6.0
Service had its ups and downs, with some struggles at check-in but redeemed by a very helpful concierge during our stay.
Location
8.0
The location by the river Cam was absolutely beautiful, perfect for a relaxing stay with attention to detail in the newly refurbished area.
Dining
7.0
Dining was a mix of great choices and some less satisfying options, but the coffee was excellent and hot.
Facilities
8.0
The hotel offered various facilities with attention to detail and a focus on making the stay comfortable and enjoyable.
Edward
United Kingdom,
November
2023
7.0/10
The hotel offers beautifully arranged rooms with quaint furniture, but it is in need of renovation. It is conveniently located by the river, providing a brilliant outlook while dining or drinking. The dining experience is average, with room for improvement in terms of quality and variety.
Rooms
7.0
The rooms were spotless and beautifully arranged with very quaint furniture.
Service
9.0
The staff were friendly with great customer service.
Location
8.0
The location is excellent, right by the river with a brilliant outlook while dining or drinking.
Dining
5.0
The dining quality wasn't great and lacked variety.
Facilities
6.0
Facilities could be improved.
Andrew
United Kingdom,
November
2023
7.8/10
I was pleasantly surprised by the hotel. The rooms were lovely, the staff was friendly and professional, and the location was unbeatable. However, there were some initial service hiccups during check-in. The dining options were satisfactory, although not exceptional. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were pleasant, offering a nice view, plus a sweet birthday surprise from the hotel.
Service
7.0
The staff was attentive and friendly, although there were slight issues during check-in.
Location
9.0
The location was perfect, ideal for people-watching and enjoying a drink with a view of the river.
Dining
7.0
The dining experience was satisfactory with a decent selection to choose from.
Facilities
8.0
The facilities were good and met my needs during the stay.
Michael
United States,
October
2023
6.8/10
My stay at the hotel was a mix of ups and downs. Although the initial room overlooked a construction site and took some effort to change, the new room was much nicer and comfortable, albeit a bit dated. Unfortunately, there was no river view. The location was fantastic, offering a peaceful environment with a lovely balcony view, but some areas around the hotel were not as clean. The service was a bit hit or miss, with some staff not friendly but others being very polite and helpful. The dining experience had ups and downs, with some items not as fresh but generally decent. Overall, a reasonable stay with some room for improvement.
Rooms
7.0
The new room I was moved to was much nicer and comfortable, although a bit dated. I was pleased with the daily service.
Service
6.0
The staff had a mix of friendliness, with some areas lacking helpfulness but others being excellent, polite, and attentive.
Location
8.0
The hotel's location was great, offering a quiet setting with a wonderful balcony view, perfect for exploring the city and enjoying the river nearby.
Dining
6.0
The dining experience varied, with some items not so fresh, but overall, it was decent.
Facilities
The facilities offered were sufficient for my needs, but nothing particularly outstanding was noted.
Gerard
United Kingdom,
October
2023
8.0/10
I absolutely loved my stay at the hotel with its excellent rooms offering a lovely view over the Cam river. The service was top-notch, especially from Gary, the waiter at breakfast. The location was superb, right by the River Cam, and the dining experience, though fine, had a slight delay with food replenishment. Overall, a wonderful stay with fantastic views and pleasant service.
Rooms
9.0
The rooms were excellent with a lovely view over the Cam river. The option for top-ups was appreciated.
Service
8.0
The service was very pleasant and kind, particularly Gary at breakfast. However, it took a bit long to get a drink at times.
Location
9.0
The location is amazing down by the river, but still an easy walk into town. Just avoid the ground floor for a quieter stay.
Dining
7.0
The dining experience was fine, though there was a delay in replenishing the food. The choice and quality were good.
Facilities
7.0
The facilities were satisfactory, offering what was needed for a comfortable stay.
Eddie
United Kingdom,
October
2023
7.6/10
Staying at this hotel was a mix of lovely and convenient aspects. The rooms, although comfortable and with an appealing river view, were on the small side, and the proximity to a major function room could be a bit noisy. However, the service was exceptional, with staff going out of their way to assist, especially during breakfast. The ideal location, right by the river Cam in Cambridge, made it a superb choice, even though finding the hotel initially might be a challenge. The dining experience, although nice and varied, had some issues with food quality, and the cooked-to-order concept was appreciated even though it impacted the buffet setup negatively.
Rooms
7.0
The room overlooking the river was lovely and comfortable, although slightly small. Being close to a major function room could be noisy.
Service
9.0
The staff was exceptional, jumping into action to assist and being especially friendly and helpful during breakfast.
Location
8.0
The location is superb, right in the heart of Cambridge on the banks of the river Cam, with a sizeable car park onsite. Although a bit challenging to find initially, it's worth it for the convenient drinks along the riverfront.
Dining
6.0
The dining experience, including breakfast, was nice and varied. However, the quality of food suffered, and the buffet area felt cramped compared to other hotels.
Facilities
8.0
The hotel offers a good range of facilities to make the stay comfortable and convenient.
Great location
Small rooms
Reginald
United Kingdom,
October
2023
7.6/10
The hotel had beautiful and spacious rooms but the price was quite expensive. The service was pleasant overall, but there were some disturbances late at night. The location was lovely, near the historic part of Cambridge but additional parking charges were a downside. The dining experience was worth trying with excellent service. The hotel facilities were satisfactory.
Rooms
7.0
The rooms were beautiful and spacious, but the price was a bit high for what we got.
Service
7.0
The service was pleasant overall with a minor issue of disturbances late at night.
Location
8.0
The hotel is situated in a lovely area on the edge of historic Cambridge, although additional parking charges apply.
Dining
9.0
The dining experience was excellent, worth trying with great service.
Facilities
7.0
The hotel facilities were satisfactory.
Charles
United States,
September
2023
6.2/10
The hotel room could have been cleaner, with a plastic water bottle found under the bed. The shower door didn't close properly, and there were issues with hot water in the sink and shower. Despite these drawbacks, its central location is convenient for exploring Cambridge landmarks, although only a few rooms offer pleasant views.
Rooms
5.0
The room was not as clean as expected, and there were maintenance issues with the shower and hot water.
Service
9.0
The staff was incredibly friendly and went out of their way to assist us.
Location
7.0
The hotel's location is good for exploring key Cambridge landmarks, although some rooms have poor views.
Dining
5.0
The dining experience was of poor quality and overpriced, but with a somewhat decent selection.
Facilities
6.0
The hotel offers standard facilities, although some maintenance issues persist.
David
United Kingdom,
September
2023
6.8/10
Having a balcony to sip morning tea and watch the world go by was a lovely touch, but the mix-up with our room on our wedding night left us with nowhere to stay. Service was embarrassing and time-consuming due to recharging us for a room we already paid for. The location was convenient for visiting the colleges and walking to the center, despite some struggles with check-ins. Dining was tasty and enjoyable with a nice view, although a bit pricey. Rooms, although comfortable, had the issue of being re-let despite the 'Do Not Disturb' sign.
Rooms
7.0
The room with a balcony was perfect for enjoying morning tea, but the mix-up that left us with nowhere to stay was disappointing.
Service
5.0
Dealing with the hotel staff was embarrassing and time-consuming due to a room payment mix-up.
Location
8.0
The location near the colleges and the city center was convenient despite some check-in struggles.
Dining
7.0
Although a bit pricey, the dining experience was tasty and enjoyable with a nice view.